Detailed description of project

The citiDOT platform and its digital assistant, askDOTI, provide an integrated solution for orchestrating multimodal IoT data to modernize municipal operations. By addressing fragmented communication and manual task management, the project aims to reduce response times and significantly enhance accessibility for all citizens, including the elderly and persons with disabilities. The architecture leverages a sophisticated technological stack, including Natural Language Processing (NLP) and Large Language Models (LLMs) for intuitive multilingual interactions, alongside Edge Computing, NFV, and Cloud infrastructure for secure, high-performance data processing. Together, these tools provide municipal employees and the public with a real-time, user-friendly interface that streamlines services and fosters digital transformation. This innovative synergy of AI and IoT not only improves urban quality of life but also represents a unique advancement in digital governance, supported by a commitment to secure intellectual property through European and International (PCT) patent applications. Ultimately, citiDOT serves as a secure and inclusive framework for the next generation of smart city infrastructure.

Type and scope of work provided

• IoT Data Orchestration: Developing the citiDOT platform to collect and analyze multimodal data from diverse smart city sensors (traffic, waste management, air quality, weather).
• AI-Powered Assistance: Implementing askDOTI, a digital assistant utilizing NLP and LLMs (with RAG technology) for natural, real-time communication.
• Internal Workflow Automation: Streamlining municipal operations and task management to reduce processing times and operational costs by up to 40%.
• Citizen Engagement: Providing an interactive chat/voice interface for real-time service requests, transactions, and automated updates on public utilities.
• Inclusivity & Accessibility: Ensuring digital equity through multilingual support and voice recognition for the elderly, disabled, and non-native speakers.
• Advanced Technical Infrastructure: Integrating Edge/Cloud Computing and NFV for secure, low-latency, and scalable data processing.
• Interoperability: Utilizing REST APIs to facilitate seamless data exchange between municipalities and third-party public administration platforms.